In this handbook, we explain the key concepts around diversity and inclusion, to better understand biases, dominant culture and systemic inequalities at play in the workplace. We provide 3 key steps to build an inclusive culture, focusing on what to do at the leadership level, organisational level and individual level.
It includes : Definitions. The Business Case. The role of unconscious bias. The notion of dominant culture. Key steps. Test yourself and your organisation. (34 pages)
The French version (2025) provides an updated version of the fundamentals and 10 tools to advance inclusion.